Help Centre
Frequently Asked Questions
Answers to common questions about imports, deposits, viewings, warranty, NCT, tax and handover.
Can I reserve a car before it arrives?
Yes. Due-soon or ready-to-ship vehicles can usually be reserved by deposit once the exact terms are confirmed.
Is the deposit refundable?
Deposit terms are confirmed before payment and can vary depending on the car, import status and agreement.
Are cars serviced before sale?
Yes. Cars are sold fully serviced and inspected before handover.
Do cars come with NCT and tax?
Cars are sold with fresh NCT and road tax where applicable. Exact handover details are confirmed per vehicle.
What warranty is included?
All cars include a standard 6 month limited warranty. Refer to the warranty document for full details.
Is an extended warranty available?
Yes. An optional 1 year / 10,000 km warranty package with service and inspection is available from €599.
Can I request more photos or a video?
Yes. Request close-ups of tyres, bodywork, interior, dashboard condition or a walkaround video by WhatsApp.
Are trade-ins considered?
Yes. Trade-ins can be considered depending on the vehicle and deal structure.
Can you source a specific car?
Yes. Send the make, model, budget, mileage preference, must-have features and timeframe.
When can I view or test drive?
Viewing is by appointment once the car is available and prepared. Test drive arrangements can be discussed before viewing.